Frequently Asked Questions

 

About Armattan Productions

 

PLACING AN ORDER

 

SELLING MY DESIGNS AND MANAGING MY STORE

 

About Armattan Productions

 

What is Armattan Productions?

Armattan Productions is a platform for designers and hobbyists that provides access to premium manufacturing without minimum order requirements, prototyping fees, or CNC programming costs for carbon fiber parts. We also produce aluminum and 3D-printed parts, some of which may have minimum order quantities. Our services include custom design pricing as well as the option to open your own shop and sell your creations at your chosen profit margins.
Learn more on our 
About Us page .

 

Who designs these products?

Our products are designed by community members, many of whom offer freelance services. Visit their shops to see their work or start your own shop to share your designs.

 

How are these products made?

We primarily use CNC machinery to process carbon fiber, aluminum, and other materials with precision. For 3D-printed parts, we employ a range of advanced printing methods tailored to the material and design requirements.

 

What materials are available?

We offer carbon fiber in various thicknesses with no minimum order quantity (MOQ). We also process FR4 (fiberglass/G10), stainless steel, aluminum, titanium and iron, though these have MOQs and are not automated on the site. Likewise with 3D printed parts. Email support@armattanproductions.com for more info.

 

What kind of carbon fiber do you offer?

We use 3K twill weave, high-heat-pressed black matte carbon fiber with a unidirectional inner layer and 200g/m² on both external surfaces Available thicknesses are 1, 1.5, 2, 2.5, 3, 4, 5, 6, 7 and 8mm (other thicknesses available for bulk order services). It’s the same premium carbon fiber used in Armattan Quads’ lifetime-warrantied models. We can process other kinds of carbon fibre, as well, upon request.

 

What is the weight per volume of your carbon fibre?

Our carbon fiber has a density of approximately 1623.9 kg/m³, though this may vary slightly by thickness and type.

 

What kind of aluminum do you offer?

We offer 6061 and 7075 aluminum. Finishing options include sandblasting and anodizing. Please note that minimum order quantities (MOQs) apply. All designs are priced at prototype cost, and bulk orders receive discounted pricing. Contact us for bulk pricing. Be sure to upload a PDF showing details along with your CAD file.

 

I have an idea. Can you design it for me?

We don’t offer design services, but you can connect with designers in our community, post in relevant Facebook groups, or explore sites like Upwork, Fiverr, Freelancer, and GrabCAD. 

 

How can I contact Armattan Production with additional questions?

Visit our Contact Us  page for details.

 

Do you make 3D printed parts?

Yes, we do. Please click here for details.

 

Placing an Order

 

What payment options are available?

We accept PayPal (verified accounts) and most major credit cards. Shipping is only to the address linked to your payment. Direct bank transfers are available as well for larger orders.

 

What happens after I place an order?

You’ll receive an email confirmation (check your spam folder and add support@armattanproductions.com to your contacts). Your order status will update from "Awaiting Fulfillment" to "Processing" as it’s sent to our CNC facility. Manufacturing takes 7-14 business days, depending on order volume. Once completed, items are inspected and shipped with tracking details.

 

Can you combine my Armattan Productions order  with my Armattan Quads order?

No, our warehouses are in separate locations, so orders cannot be combined.

 

Why is some hardware listed on Armattan Quads but not Armattan Productions?

Stock availability varies. Design around hardware listed on our site or sourced elsewhere. We’re expanding our inventory based on demand.

 

I want the 'XYZ' frame with 6-inch arms instead of 5-inch. How can I do that?

Contact the designer directly to request a custom kit. Our automated system doesn’t allow part substitutions.

 

Can you combine a new order with my existing one?
No, our automated system requires separate orders.

 

What’s the weight of this frame?

Weights vary by design. Contact the designer directly for specifics, as we only manufacture the parts.

 

Do you ship to my country?

Yes, we ship worldwide to the address linked to your PayPal or credit card payment. Alternate addresses are not accepted. 

 

How can I check my order status?

You’ll receive an initial confirmation email, followed by a shipping notification with tracking once dispatched (7-14 business days typical lead time).

 

How can I change, cancel or add to my order?

Changes or cancellations aren’t possible after CNC programming begins (within 24-48 hours of ordering). Submit a new order for additions or revisions.

 

There’s a problem with my order. What should I do?

For quantity or manufacturing issues, contact us at support@armattanproductions.com.
For design flaws, reach out to the designer. We’re not responsible for design errors.

 

Selling My Designs and Managing My Store

 

Can I sell my designs?

Yes! Register, create a shop, and upload designs. After approval (24-48 hours), set your profit margin, keep it private, or share it publicly.

 

How do I get paid when someone buys my design? 

Your account is credited based on your profit margin. Withdraw funds via a verified PayPal account; requests process in 24-48 hours (weekdays).

 

Can I keep my designs private?

Yes, your designs are private by default unless you make them public.

 

What do I do when someone buys my design?

Nothing—we handle processing, shipping, and payment.

 

How long does it take to get a quote after submitting a design?

Quotes are provided within 48 hours (weekdays), though weekends or holidays may delay this. Prices are calculated manually, so please ensure accuracy before submission.

 

What’s the preferred image size for the site?

Keep images under 600x600 pixels to avoid stretching.

 

Can you advise on my design idea?

We don't offer design advice. But try asking our shop designers, Facebook groups, GrabCAD, Fiverr or Freelancer. 

 

What tolerance should I use? 

Use 0.2-0.25mm tolerance. Minimum diameter is 1.0mm; minimum radius is 0.5mm.

 

What file types can I upload?

Accepted formats for carbon fiber: dxf, dwg, step, igs, stp

Accepted formats for alumi: dxf, dwg, step, igs, stp + PDF

Accepted formats for 3D printing: stl (preferred), stp, step, obj, 3mf

Submit each part as a separate file [e.g., one arm per file].

Do not leave CNC instructions in your product description. 

 

Can I upload the same design twice?

Yes, for example, to test different thicknesses. Include thickness in the file name (e.g., CF_topplate_1.5mm).

 

Are my designs lifetime warranted?

No, unlike Armattan Quads, we don’t warranty third-party designs.

 

I uploaded a design with an error. How do I delete ?

Rename it to "DELETE" before approval, and we’ll remove it. Please check files carefully before uploading.

 

How many designs can I upload for pricing?

Limit uploads to 10 per week due to manual pricing. For pricing on more designs, please contact us.

 

Why can't I add a kit or product to my store?

Kits/products must be added to a subcategory, not a parent category. Create a subcategory first.

 

At what scale are designs cut?

Designs are cut at 1:1 scale. Verify dimensions in your CAD file.